Why New Construction Requires Specialized Representation
Not all real estate experience translates to the builder process. Hero Agents are trained in the elements most buyers never see.
“Building a home from several states away felt overwhelming at first, but having a knowledgeable advocate keeping us informed made the entire process smoother. They communicated clearly with the builder and helped us stay on track from start to finish.”
“There were moments during the build when I had no idea who to talk to or what my options were. Having someone step in, communicate with the builder, and keep things moving was a huge relief.”
“I didn’t realize how many decisions and deadlines come with new construction. Having someone check in, keep us updated, and help us understand what mattered made the whole process much easier.”
New construction requires a different level of expertise.
Hero Agents are trained to guide buyers through builder contracts, construction milestones, inspections, and the critical first year of ownership.
We don’t disappear after closing—we continue supporting you until every detail of your new home is fully delivered.
The Buyer Journey
From blueprint to first-year support.
Contract Review
Understanding builder addendums, timelines, and financial obligations before signing.
Construction Oversight
Milestone check-ins, upgrade guidance, and phased inspection coordination.
Closing Day
Final walkthrough support and ensuring your contract deliverables are met.
First-Year Warranty Support
Guidance on repairs, punch-list items, and builder obligations long after closing.
Every build has phases. So does our advocacy. Your Hero Agent walks with you through each milestone— reviewing documents, coordinating inspections, and ensuring every promise becomes part of your finished home.
Blueprint
Initial planning, questions, and builder introductions guided by your Hero Agent.
Testimonials
Our Agent went over and above to help us find our new home. Building a home from 400 miles away isn’t easy. Scott made the process easy for us and was an excellent mediator between us and the builder. We are extremely thankful for all the work he did on our behalf and we highly recommend his services."
The new construction process in Charlotte seemed complicated, but our agent broke it all down for me. His experience with Charlotte builders saved me time, money, and stress—I couldn’t have done it without him."